AKIN integrates directly with Cloudbeds to automatically sync bookings, guest data, and loyalty program benefits between your property management system and the AKIN network.
Once connected, new bookings made through AKIN are pushed directly into Cloudbeds, and guest loyalty tiers and perks are visible to your front desk team — no manual data entry required.
No changes to your workflow
The integration works in the background. Your front desk team continues using Cloudbeds as normal — AKIN bookings simply appear alongside your other reservations.
Before connecting, make sure you have:
There are two ways to connect AKIN and Cloudbeds. Both result in the same connection — pick whichever is easier for you.
Log in to Cloudbeds and open the Apps or Marketplace section. Find AKIN in the list of available integrations.
You'll be shown the permissions AKIN needs. Review them and click Authorize to continue. Cloudbeds will redirect you to the AKIN dashboard.
If you're not already logged in, you'll be asked to sign in. Use the AKIN admin credentials your partner admin provided. (If you don't have an AKIN account yet, contact your partner admin to be invited.)
If you manage more than one AKIN property, pick which one this Cloudbeds property should sync with. If you only have one, AKIN links it automatically.
You'll land on the property page in AKIN with a green status. The Cloudbeds Marketplace button will update from "Install" to "Login" so you can return at any time.
Log in to the AKIN dashboard and open the property you want to connect (or start the new-property onboarding wizard).
Scroll to the Cloudbeds Integration card on the property page (or the Configure PMS step in the onboarding wizard). Click Connect Cloudbeds.
You'll be redirected to Cloudbeds. If you're not already signed in, log in to your Cloudbeds account. Review the permissions and click Authorize.
You'll be sent back to the AKIN dashboard with a green Connected status on the property page.
You can stop syncing bookings between AKIN and a Cloudbeds property from either side. Both paths produce the same result and update both Cloudbeds and AKIN automatically.
Admin only
Only AKIN admins (Admin or Super Admin) see the Disconnect button. If you don't see it, ask your partner admin to disconnect for you, or use Option B below.
Log in to the AKIN dashboard and open the property you want to disconnect.
Scroll to the Cloudbeds Integration card on the property page. While the property is connected you'll see two buttons: Disconnect and Reconnect.
Click Disconnect, then confirm in the dialog. AKIN will mark the property as "Not Connected" and tell Cloudbeds the integration is disabled — within a few seconds the AKIN button inside Cloudbeds Marketplace flips back to "Connect App".
Log in to Cloudbeds and go to Apps (or Marketplace → My Apps).
Look for AKIN in the list of installed apps for the property you want to disconnect.
Click Disconnect (or Remove). Cloudbeds will revoke AKIN's access to that property.
Whichever path you choose, AKIN will:
To reconnect the same property, follow the steps in "How to connect" above. Your previous booking history in AKIN is preserved — only the live sync stops while disconnected.
Bookings already in AKIN
Disconnecting only stops the future sync. Bookings that were already pushed to AKIN before the disconnect remain visible to your guests and the AKIN team.
Once the integration is active:
This usually means the AKIN app was disconnected from inside Cloudbeds (intentionally or by accident). Reconnect by following Option A or Option B above.
If bookings arrive with incorrect rates or room types:
If you run into issues with the Cloudbeds integration:
Response times
AKIN support typically responds within 24 hours on business days. For urgent integration issues affecting live bookings, mention "integration urgent" in your subject line for priority handling.
